Contact information

Contact Information

At Algae&Cal®, we're committed to providing exceptional customer service and ensuring you have the best possible shopping experience. Whether you have a question about our products, your order, shipping, returns, or anything else, our support team is here to help.

Customer Support

Our dedicated customer support team is available to assist you with:

  • Product information and recommendations

  • Order status and tracking

  • Shipping and delivery inquiries

  • Returns, refunds, and exchanges

  • Payment and billing questions

  • General website support

We aim to respond to all customer inquiries as quickly as possible and provide helpful, reliable assistance.

Business Hours

Our customer support team is available during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday & Public Holidays: Closed

Response times may be slightly longer during weekends, holidays, or peak shopping periods.

Get in Touch

You can contact Algae&Cal® through any of the following methods:

We strive to respond to all emails within 24–48 business hours.

Our Commitment

Your satisfaction is important to us. Every inquiry is handled with professionalism, care, and respect. Whether you need assistance before placing an order or support after your purchase, we're here to ensure your experience with Algae&Cal® is simple, reliable, and enjoyable.

Thank you for choosing Algae&Cal®. We appreciate your trust and look forward to serving you.